Explore our frequently asked questions to find answers to common queries about CloudBina services.
It is possible to import your blog content from a variety of other blogging platforms, including Blogger, GoDaddy, Wix, Squarespace, and more. You can also easily import your content from a self-hosted WordPress site.
Absolutely, and you will never be hit with any surprise usage fees. With Cloudbina, you’ll be hosted on our infinitely scalable and globally distributed server infrastructure, which means your site will always be available and load fast, no matter how popular your site becomes.
Yes! You can connect your domain for free to any Cloudbina paid plan (we won’t charge you a separate domain registration fee). You may either keep the domain at your current registrar or transfer it to us, whichever you prefer.
Yes! You can connect your domain for free to any Cloudbina paid plan (we won’t charge you a separate domain registration fee). You may either keep the domain at your current registrar or transfer it to us, whichever you prefer.
Yes, you can host as many sites as you like, but they each need a separate plan. You can choose the appropriate plan for each site individually so you’ll pay for only the features you need. We have a dashboard that helps you manage all your Cloudbina and Jetpack-connected websites, all from one simple and centralized admin tool.
If you aren’t satisfied with our product, you can cancel anytime within the refund period for a prompt and courteous refund, no questions asked. The refund timeframes is 14 days.
Absolutely! We offer a few different options to meet your needs. For most customers, our Professional Email service is the smart choice. This robust hosted email solution is available for any domain hosted with Cloudbina. We also offer a Google Workspace integration, and for users who need something simpler, you can set up email forwarding for free.
Yes! When you subscribe to the Cloudbina Business or eCommerce plans, you’ll be able to search for and install over 50,000 available plugins in the WordPress repository.
Yes! All plans give you access to our directory of free and premium themes that have been handpicked and reviewed for quality by our team. With the Cloudbina Business or eCommerce plan, you can upload and install any theme you’d like.
We sure can! If you need a hand launching your website, take a look at Built By Cloudbina Express, our white glove site setup service. Our in-house experts will create your site, and you’ll be ready to go live in four business days or less.
We’d love to chat with you! All paid plans include access to one-on-one support from our team of WordPress experts (we call them Happiness Engineers). The Personal plan includes email support while the Premium plan and above all include live chat support.
Cloudbina's Cloud Reseller Hosting empowers resellers with a white-label platform to offer hosting services. Resellers can create and manage hosting accounts, allocate resources, and set pricing while benefiting from our robust infrastructure and support.
Yes, you can. Cloudbina's Cloud Reseller Hosting is white-label, allowing you to customize and brand the hosting services you offer to your clients, ensuring a professional and consistent image.
Cloudbina offers 24/7/365 technical support to both resellers and their clients. We provide assistance with server management, troubleshooting, and guidance to ensure a seamless hosting experience.
Cloudbina's Cloud Reseller Hosting plans are scalable. You can easily upgrade your plan to accommodate your growing hosting business. We provide flexibility to ensure you have the resources you need.
Cloudbina offers resellers access to cPanel and WHM (Web Host Manager), which are powerful tools for managing and supporting hosting clients. These tools allow resellers to create and manage hosting accounts, monitor server performance, and provide technical support to clients.
Cloud Web Hosting utilizes a network of virtual servers to provide scalability and reliability. Unlike traditional hosting, it offers resource flexibility, minimizing downtime risks.
Our team assists with website migrations to ensure a smooth transition. Simply contact our support team for guidance and support during the migration process.
We employ advanced security measures, including firewalls and regular updates, to safeguard your website. SSL certificates and DDoS protection are also available for enhanced security.
Absolutely. Cloudbina offers scalable hosting plans, allowing you to upgrade as your website's needs evolve. We ensure your hosting solution remains aligned with your growth.
You can reach our support team via our dedicated customer portal, email, or phone. Our support is available 24/7/365 to address your queries and resolve any hosting-related issues promptly.
Google Workspace is a cloud-based productivity suite that includes everything you need to get work done, like email, calendars, video conferencing, online storage, and more. It's a powerful tool that makes collaboration easy and efficient, and it's trusted by millions of businesses around the world. At Cloudbina, we offer Google Workspace as a way to help our customers streamline their workflow and focus on what they do best.
At Cloudbina, we offer Google Workspace starting at just $6 per user per month for an annual plan. We believe in providing affordable solutions that help our customers grow their businesses without breaking the bank.
Google Workspace is used for a variety of purposes, from sending and receiving emails to collaborating on documents and holding virtual meetings. It's a versatile tool that can be tailored to your specific needs, and it's designed to make work easier and more productive. At Cloudbina, we believe that Google Workspace is an essential tool for any business that wants to stay ahead of the curve and work smarter, not harder.
By choosing G Suite through Cloudbina, you benefit from our dedicated support, expertise, and additional services to enhance your G Suite experience, such as security features and domain management.
Google Workspace includes a wide range of features and tools to help you get work done. Some of the key components include Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Calendar. These web-based tools are designed to work seamlessly together and make collaboration easy, whether you're working with colleagues, clients, or partners.
Google Workspace works by providing a cloud-based suite of tools that are accessible from anywhere with an internet connection. You can use these tools to create, collaborate, and communicate with others, all in real-time. Plus, since Google Workspace is hosted in the cloud, you don't have to worry about managing servers or software updates. At Cloudbina, we believe that Google Workspace is the future of work, and we're proud to offer it as a solution to our customers.
Setting up Google Workspace is easy with Cloudbina. Simply choose the plan that's right for you, and we'll guide you through the setup process step by step. We'll help you create your account, configure your settings, and get everything up and running quickly and easily. Plus, if you ever need help along the way, our customer support team is always here to assist you.
While you don't technically need Google Workspace for your domain, we highly recommend it. Google Workspace offers a wide range of features and tools that can help you work more efficiently, communicate more effectively, and grow your business. Plus, since Google Workspace is hosted in the cloud, you don't have to worry about managing servers or software updates. At Cloudbina, we believe that Google Workspace is an essential tool for any business that wants to succeed in the digital age.
Yes! You can add Google Workspace to any website hosting plan without any hassle. It's like a dream team for your website - with Gmail, Drive, Docs, and more all seamlessly integrated. It's a game-changer for your productivity and collaboration, no matter which hosting plan you go for. You'll wonder how you ever lived without it!
Google offers Google Workspace at a similar price. However, the additional advantage with Cloudbina is the ease of managing everything you own like your domains and hosting on a single panel.
Yes it is compatible. Depending on the client, you can use either the IMAP or POP mail protocol. You can use Google Workspace Sync if you are switching from Microsoft Exchange or some other Outlook service.
Yes, you will be able to transfer your existing Google Workspace account to Cloudbina. However, any existing tenure with the other provider, if any, will not be moved to us. Currently you can transfer only the new Google Workspace plans and not the older G suite Basic or G Suite Business plans. We will provide this functionality shortly.
Once you purchase your Google Workspace account (google business email), you will get access to email transfer solutions. Tools are available for migration from Microsoft Exchange, Lotus Notes, IMAP servers and other Google accounts.
Yes, support is provided with your Google Workspace.
Cloudbina offers a range of SSL certificates. You can purchase one that suits your needs and have it installed on your website by following our straightforward process or contacting our support team for assistance.
Free SSL certificates provide basic encryption but may lack the validation and warranty features found in paid SSL certificates. Paid SSL certificates offer higher levels of trust, more extensive security features, and often come with warranties. The choice between free and paid SSL depends on your website's needs. For e-commerce or high-security sites, a paid SSL certificate is recommended to instill greater trust in your visitors. However, for basic websites or blogs, a free SSL certificate can provide adequate encryption. Cloudbina offers a range of SSL options to suit your specific requirements.
Yes, SSL certificates have a positive impact on SEO. Search engines like Google prioritize secure websites, so having an SSL certificate can improve your ranking and increase your site's visibility.
SSL certificates are versatile and can be used with various hosting services and website platforms. Cloudbina's SSL certificates are designed to work seamlessly with different setups.
Standard SSL certificates provide encryption and trust, while extended validation (EV) certificates offer a higher level of trust and display a green address bar in browsers. EV certificates are recommended for e-commerce and high-security websites.
Registering a domain with Cloudbina is easy. Simply visit our Domains page, search for your desired domain, and follow the steps to complete the registration process.
Yes, you can transfer your domain to Cloudbina. Our dedicated support team is here to assist you through the domain transfer process, ensuring a smooth transition.
Domain renewal is the process of extending the registration of your domain name. We offer automatic domain renewal options to ensure your domain remains active and secure.
Setting up custom DNS records for your domain is a straightforward process with Cloudbina. First, log in to your client area and navigate to the "Domains" section. From there, choose the domain for which you want to change the name servers. Within the domain management options, you'll find an option labeled "Name Servers." Click on "Name Servers," and this is where the magic happens. Here, you can enter the custom name servers you want to use for your domain. Simply input the desired name server information, save your changes, and wait for the DNS propagation, which can take a few hours to complete. Once the propagation is finished, your domain will be pointed to the new name servers you've specified. This allows you to connect your domain to the server or service of your choice, all within the Cloudbina client area.
Affiliate marketing is a performance-based marketing, where an external partner is paid a commission for delivering a specific result to an advertiser. It can be a sale, a new newsletter subscriber, a download of an app and etc. Affiliate Marketing is based on revenue sharing model. A company that has a product and wants to sell more can offer a commission to promoters through an affiliate program. While affiliate marketers, even though they don´t have any products themselves, can promote products that they like and earn an income from it! To put it simply: Affiliate marketing is the process of earning commission by promoting products of other people and companies.
Join Cloudbina Affiliate Program and help us promote a trusted service loved by millions across the globe! The idea is that if a user redirected from your site buys a hosting package at Cloudbina, you earn a piece of the profit! The more users you drive to our website, the more money you can make. As time goes on, and if we see that you are bringing us more and more users, the commissions can increase! If you’re worried that you’ll occasionally bring only one or two users, it’s recommended to check if our Referral Program is what you were looking for instead. In case you’re a web developer or you’re planning to make purchases on behalf of your clients, our PRO program is a perfect choice for you.
Yes - You can join it for free and the application will only take a few minutes!
A website or a YouTube channel are essential to get the best results with our Affiliate Program. After all, it is hard to sell website hosting when you are not using it yourself. If you don’t have a channel but are still interested in recommending Cloudbina and earning money, our Referral Program may be just perfect for you.
You don’t need to have any technical skills in order to join our program. However, website management and web development knowledge would certainly help. Take a look at our step-by-step tutorials that will answer all the questions that you or your clients might have.
Yes - Twitter, Facebook, Instagram, and all the other platforms are full of potential users. You only need to reach them out. Highlight the amazing deals we’re giving out and don’t forget to use hashtags for extra exposure.
Yes, you can. Email marketing is a great strategy to address people who are not always available. Be sure to get creative on the subject and preheaders. With the right words, you can communicate the deal better and score more conversions.
If you’re a Web agency/developer, we invite you to join our PRO program instead, where you’ll be able to fully manage and also make purchases on behalf of your clients.
No, we do not allow using Pay per Click or Pay per impression campaigns as advertising method and bidding on keywords and phrases containing the 'Cloudbina' trademark, or variations or misspellings of the trademarked term on Pay per Click or Pay per Impression campaigns on the search engines (Google, Yahoo, MSN, Ask, Bing or others) without our prior approval. You are not allowed to use the Cloudbina Website(s) as display URL in Paid media ads and to direct-link or redirect to the Cloudbina Website(s).
Personal 5% coupon codes are issued to partners who make at least 5 sales per month. Contact your Affiliate Account Manager to see if we can arrange a coupon code for you.
We are partners with today’s best bloggers and social media influencers around the Internet and have given them special coupon codes. If you happen to find a coupon code on the Internet, feel free to use it.
You can access Cloudbina's banners and other promotional materials on your Affiliate Dashboard
We track the sales by tracking (affiliate) links and cookies. When a user clicks on your tracking link, we place cookies into his browser and they help us recognise that it is your referred user.
Yes - You can join it for free and the application will only take a few minutes!
A tracking link, also known as an affiliate link, is a special URL that helps us identify that a particular referral came from your reference. Cloudbina uses this mechanism to determine which links bring conversions. More specifically, the tracking link can Recognise where the user came from. Check whether they make a purchase or not Validate the conversion.
Yes, the commission will then be converted to USD.
During this trial period, the clients may still be able to cancel the plan. If the client cancels his plan during the trial period, the commission is also revoked.
It all depends on you - the more clients you bring, the higher the commission you can get.
No, you can join Cloudbina Affiliate Program completely for free.
Our team needs up to 5 business days to check and approve your account application. You can start promoting Cloudbina and making money as soon as your account is activated.
If you wish to delete your affiliate account, you can do so by contacting your Affiliate Account Manager.
Cloudbina reserves the right to suspend or terminate your account and cancel all commission payments due if you violate the Affiliate Program Agreement.
Give your business a more professional look with Business Email by branding your regular email ID with your company's domain name (example: xvz@mycompany.com). Additionally, you also get the benefit of our latest email hosting servers that give you the best uptime, least latency and maximum reliability. Plus, our Business Email Hosting service is provided on the cloud. You can add email accounts as your business grows.
With your Business Email Hosting, you can use any desktop-based email client such as Microsoft Outlook / Outlook Express / Mozilla / Eudora / Entourage 2004 / Windows Mail, etc. We have a guide that will help you configure different email clients.
You can use the white-labelled URL: http://webmail.yourdomainname.com to access your Webmail account. On the login page, just enter your email address and password.
You can access your Business Email from a desktop, smartphone or tablet. Our Webmail is built using HTML 5 & JavaScript and is compatible with all major Operating Systems including iOS, Android, Windows Mobile, Symbian, Blackberry and more.
You can use the white-labelled URL: http://webmail.yourdomainname.com to access your Webmail account. On the login page, just enter your email address and password.
Each Business Email account has 5 GB of space dedicated for emails.
Port 25 is used for the Outgoing Mail Server/SMTP Service. However, if your ISP is blocking Port 25 for SMTP services, you can use the alternate port 587 for sending emails.
Yes, you can create mailing lists, add users, delete users, select a moderator, restrict people from joining a mailing list and even ban a user from a mailing list.
Yes, you can create mailing lists, add users, delete users, select a moderator, restrict people from joining a mailing list and even ban a user from a mailing list.
Yes, an Auto Responder is a program when setup for your email address sends out an automatic email when an email is received at this email address.